Last updated: [31 Jan 2026]
“mmerci” means mmerci Studio, having its principal place of business at Bellandur, Bangalore, Karnataka – 560103.
“Client” means any individual, firm, company, or legal entity that engages mmerci to provide Services.
“Quote” means any written estimate, proposal, or pricing shared by mmerci.
“Services” means all creative, strategic, production, consulting, and related services provided by mmerci, including the Works.
“Works” means all content, deliverables, materials, outputs, and products created by mmerci for the Client.
“Agreement” means these Terms together with any Quote, Scope of Work, or written contract issued by mmerci.
2.1 All Services are governed exclusively by these Terms unless expressly agreed otherwise in writing by mmerci.
2.2 Any request for Services, written or oral, constitutes acceptance of these Terms and forms a binding Agreement, even if no separate contract is signed.
2.3 In case of conflict between these Terms and any Quote or Scope of Work, the Quote or Scope of Work shall prevail, followed by these Terms.
2.4 All Quotes issued by mmerci are invitations to offer and are valid only for the period stated therein. A contract is formed only upon written acceptance by mmerci.
3.1 Prices quoted are based on standard working hours, agreed scope, and use of mmerci’s personnel, tools, and facilities.
3.2 Payment Structure
50% advance is payable before commencement of work.
50% balance is payable before final delivery.
Final deliverables without watermark will be released only after full payment.
3.3 mmerci reserves the right to revise pricing if:
Scope changes
Timelines are altered
Additional resources or third-party costs are required
3.4 All invoices are payable within 10 days of the invoice date unless otherwise agreed in writing.
3.5 Payments must be made in the invoiced currency, without deductions or set-off.
GST and applicable taxes are additional and will be charged as per law.
3.6 In case of delayed payment, mmerci may:
Suspend work without notice
Charge interest at 5% per month
Recover reasonable legal and collection costs
4.1 The project includes up to three (3) minor revision rounds, unless stated otherwise in the Quote.
4.2 Major changes (concept shifts, re-shoots, re-animation, structural edits) are out of scope and will:
Incur additional costs
Impact timelines
4.3 Any changes requested after final approval will attract:
A minimum amendment fee of 10% of total project value
Additional production/rendering costs
5.1 Delivery timelines are estimates provided in good faith and are not guaranteed.
5.2 mmerci shall not be liable for delays caused by:
Client dependencies
Third-party vendors
Force majeure events
Scope changes
5.3 Final deliverables shall be provided via:
Secure digital transfer (FTP / cloud)
External storage device (if agreed)
5.4 Default delivery format is Full HD, unless otherwise specified.
6.1 Client acknowledges that electronic delivery is not fully secure.
6.2 mmerci shall not be liable for:
Data loss
Unauthorized access
Transmission failures
Viruses or malware introduced post-delivery
7.1 Either party may terminate the Agreement only with written consent.
7.2 Cancellation charges:
Less than 24 hours before scheduled execution: 100% payable
Between 24 hours and 5 working days: 50% payable
7.3 Upon cancellation, mmerci is entitled to recover:
Work completed
Costs incurred
Non-refundable third-party expenses
mmerci shall not be liable for failure or delay caused by events beyond its reasonable control including but not limited to acts of God, government actions, strikes, equipment failure, or natural disasters.
9.1 Until full payment is received, all rights in the Works remain with mmerci.
9.2 Upon full payment, copyright in the final approved Works is assigned to the Client.
9.3 mmerci retains ownership of:
Internal tools
Templates
Processes
Software
Technical know-how
Pre-existing IP
9.4 mmerci reserves the right to showcase the Works in its portfolio, website, social media, and marketing materials unless expressly restricted in writing.
10.1 Client warrants that all materials supplied are legally owned or licensed.
10.2 Client indemnifies mmerci against all claims arising from:
Copyright infringement
Defamation
Illegal or misleading content
10.3 mmerci is not responsible for loss or damage to Client-supplied materials.
11.1 Ownership of Works transfers only after full and final payment.
11.2 Source files will be released only if explicitly included in the Quote and after payment clearance.
This Agreement shall be governed by the Indian Contract Act, 1872.
Courts of Bangalore, Karnataka shall have exclusive jurisdiction.
13.1 No waiver by mmerci shall constitute a continuing waiver.
13.2 If any clause is held invalid, the remaining clauses remain enforceable.
13.3 These Terms constitute the entire Agreement between the parties.